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Nusrat Ghani MP meets with Royal Mail over postal delivery delays in Hailsham

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Monday, 18 December, 2023
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Royal Mail

Nusrat Ghani, MP for Wealden has met with senior representatives from Royal Mail to discuss serious delays in postal deliveries in Wealden and especially in Hailsham.

Several Wealden constituents have been in touch with Nusrat with regards to disruption to receiving post, with some Hailsham residents reporting having no post for a fortnight. Nusrat met with senior representatives from Royal Mail to raise these concerns and seek assurances that service will improve ahead of Christmas.

Royal Mail has confirmed that over 16,000 additional seasonal workers are being recruited to help with increased post in the run up to Christmas and that additional resources are being redirected to Hailsham from today (Monday 18th December) to recover service levels in the area.

Nusrat Ghani said: “I recognise the importance of a prompt and reliable postal service and I was appalled by reports of severe delays in receiving postal deliveries experienced by some Hailsham households. Having already made written representations to raise individual cases of residents, I stressed these concerns at a meeting with Senior Royal Mail representatives and demanded assurances that there is a clear plan in place to urgently improve the frequency and reliability of postal service for all constituents across Wealden. I understand that the delivery delays have been caused by high levels of staff sickness and absences and I was pleased to secure commitments that resources are being redirected to Hailsham to recover service levels and restore consistent and reliable service ahead of Christmas. I understand that all mail is being collected as normal and additional resources will also be deployed to help with deliveries into the new year.”

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