I have called on Barclay’s Bank to publish their stats following receipt of a closure notice announcing they would be pulling services from Heathfield High Street. It has come as a complete shock to many in the community, including Heathfield & Waldron Parish Council and the Heathfield Chamber of Commerce.
We all know that the way we bank is changing and more people use digital services. However, that isn’t always best and many people still rely on face-to-face services. At the very least, I would expect to see a full and proper consultation before such decisions are taken.
We have seen banking services close across the constituency, leaving towns and neighbouring villages with little to no access. I have called on Barclay’s Bank to publish their full statistics, to fully consult with local stakeholders and to explain how and where people in Heathfield will be able to access alternative in-person services.”
Heathfield & Waldron Parish Council have also been approached about the closure. Helen Johnson, Clerk to the parish council said: “we have not been consulted on this prior to receiving the closure notice. This is very disappointing news for our community. We know that many local people rely on the service, especially those who have limited or no access to digital services.”
Richard Williams, Chair of the Heathfield Chamber of Commerce said “we are incredibly disappointed at this news and we have not been consulted about the closure. We do know that many local shop keepers are concerned about the reduction in banking facilities in the town.”
If you (or someone you know) are affected by this closure, please contact me at nusghani.org.uk.